Product recall
Boots Allergy Eye Mist 10ml
Recall date: February 2024
Boots Allergy Eye Mist 10ml
Product code: 6749151
Reason for recall
Boots have today issued a safety recall regarding contamination of Boots Allergy Eye Mist 10ml and have asked users of the affected product to stop using them immediately. They should return their product to the place of purchase.
Anyone feeling unwell, for example, with symptoms of eye infection, such as reduced vision, red and painful eye, should contact a healthcare professional and tell them that they have been using a recalled eye mist.
If you have bought one of the affected batches of this product, with the below Best Before Date and Batch Codes, we advise you not use it. For a full refund, please return the product to your local Boots store. If you have any concerns or need any further advice, then please speak to someone at your local Boots store or call Boots customer care team on 1800 719824.
No other products are affected by this recall. Boots would like to apologise for any inconvenience caused.
Best Before Date and Batch Codes:
- 31/12/2025 - EM223723
- 31/01/2026 - EM233777
- 31/01/2026 - EM233783
- 28/02/2026 - EM233821
- 28/02/2026 - EM233824
- 28/02/2026 - EM233851
- 30/04/2026 - EM233915
- 30/04/2026 - EM233941
Satzuma Bluetooth Karaoke Microphone
Recall date: January 2024
Satzuma Bluetooth Karaoke Microphone
Satzuma Product code: 5579341
Reason for recall
Due to a safety concern, Satzuma has decided to recall the USB charging wire for the Bluetooth Karaoke Microphone as a precautionary measure. Satzuma takes the quality and safety of all products extremely seriously. We’re sorry for any inconvenience this may cause and would like to apologise to any customers affected.
If you’ve bought this product for someone else, it’s important that you let them know about this as soon as possible.
If you purchased this item from us between September 2023 and January 2024, then please visit https://www.satzuma.com/karaoke-mic-cable to add your details to receive a new cable or contact Satzuma customer services and request a free replacement cable.
You can contact us in the following ways:
Email us at returns@satzuma.co.uk
Call the Satzuma Helpline on 08002461097 for UK customers.
Call the Boots Customer Care team 1800 719824 for customers in the ROI.
NO OTHER SATZUMA PRODUCTS ARE AFFECTED BY THIS NOTICE.
Satzuma Disco Bulb
Recall date: December 2023
Satzuma Product name: Satzuma Disco Bulb
Satzuma Product code: 7950667
Due to a safety concerns Satzuma has decided to recall the disco bulb as a precautionary measure.
If you’ve bought this product for someone else, it’s important that you let them know about this as soon as possible.
What to do next?
We take the quality and safety of all products extremely seriously. We’re sorry for any inconvenience this may cause and would like to apologise to any customers affected. If you purchased this item from us between 2017- present then please visit https://www.satzuma.com/disco-bulb-recall for a full refund.
You can contact us in the following ways:
Email us at returns@satzuma.co.uk
Call the Satzuma Helpline on 08002461097 for UK customers.
Call the Boots Customer Care team 1800 719824 for customer in the ROI.
NO OTHER SATZUMA PRODUCTS ARE AFFECTED BY THIS NOTICE.
Recall Number: 01007124
Recall Notice Issued: December 2023
Bluebell
Baby Monitors
Recall Number: 01007098
Date: May 2023
Bluebell Baby Monitor Vision 8-in-1 8648921
Bluebell Baby Monitor Ultimate 9-in-1 3353567
Bluebell Baby Cam 4178734
Bluebell Smart Baby Monitor 8806578
Bluebell have gone into liquidation and will no longer be trading. Bluebell’s website, and any associated apps for its products have now ceased to operate.
You can continue using your camera on a separate app called “Tuya Smart app”. All other app functions will no longer operate.
If the reduced function means you don’t want to continue use, please return this to your nearest Boots store with your order number, where we’ll offer you a full refund. Alternatively go to Boots.ie and follow the online returns process.
If you’ve bought this product for someone else, please let them know.
We’re sorry for any inconvenience this may cause. If you do have any concerns or need any further advice, then please speak to someone at your local Boots store or call the Boots Customer Care Team on 1800 719824 for ROI
Sylk
Intimate Lubricant 40g
Recall Number: 01007060
Date: March 2023
Sold in Boots between November 2022 to present
Item code: 80 81 115 / 10260697
Batch codes: BT3579, BT3691, BT3803, BT3915
Due to a potential quality issue with a few bottles in the above batches, Sylk have decided, as a precaution, to recall those batches.
Customers who purchased a bottle from any of the above batches (see number printed in black on the base of the bottle) are asked to return them to a Boots store, at their earliest convenience, for a refund.
If you’ve bought this product for someone else, it’s important that you let them know about this as soon as possible.
We’re sorry for any inconvenience this may cause. If you do have any concerns or need any further advice, then please speak to someone at your local Boots store or call the Boots Customer Care Team on 1800 719824 for ROI. You can also contact recall@sylk.co.uk
Boots Kids
Daily Health Multivitamins Strawberry Flavour - 30 Gummies
Recall date: 22/02/2023
Boots item code 83-69-429 / 10263837
Batch code: 82221103
Best Before date: 17 May 2024
The batch code and the best before date can be found on the reverse of the pack, printed in black at the bottom of the label.
We are recalling Boots Kids Daily Health Multivitamins Strawberry Flavour - 30 Gummies due to it containing SOYA which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to SOYA.
What should you do?
If you have bought Boots Kids Daily Health Multivitamins Strawberry Flavour - 30 Gummies as detailed above, and you have an allergy to SOYA do not eat them.
Instead:
• Check if you have bought the affected batch code(s) / best before date(s) of the Boots Kids Daily Health Multivitamins Strawberry Flavour - 30 Gummies
• The gummies will also be Orange in color and not Red.
• You can do this by taking a picture of this notice or writing down the batch code(s) / best before date(s) for reference at home.
• Return the product(s) to the store for a full refund (with or without a receipt).
Selected vitamins & supplements
Recall Number: 01006829
Date: December 2021
Best Before End Date – all products with dates prior to or equal to August 2023.
17-01-819 Boots Pregnancy Support 90x6
85-78-966 Boots Selenium with Vitamins A, C and E 60s
88-47-932 Boots The Dairy Free Lifestyle Supplement 30s
88-47-940 Boots The Egg Free Lifestyle Supplement 30s
88-47-916 Boots The Meat Free Lifestyle Supplement 30s
87-21-181 Boots Vegan A-Z + Omega 3 Wellness Formula 30x2
85-99-351 Boots Vegan A-Z Wellness Formula 60s
83-80-406 Boots Vegan Vitamin D 25ug 90s
11-56-470 Boots Vitamin C + Vitamin D Tablets 60s
40-82-869 Boots Zinc Tablets 180s
As a precautionary measure we have chosen to recall all batches of product because they may contain higher than permitted levels of 2-Chloroethanol. Consumption of the affected product does not pose an acute risk to health, there may be an increased risk to health if there is continued consumption of contaminated food over a long period of time.
If you have purchased any of the above items and they carry a best before end date prior to or equal to August 2023, we’re asking that you stop taking the tablets and return them to your nearest Boots store for a full refund. We’re sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call our Customer Care team on 1800 719824.
Selected vitamins & supplements
Recall Number: 01006829
Date: December 2021
Best Before End Date – all products with dates prior to or equal to August 2023.
81-88-661 Boots Ginseng & Multivitamin Tablets
85-93-922 Boots Good Gut Lactase Enzyme 60s
83-80-392 Boots High Strength Vitamin B Tablets 60x6
15-48-484 Boots Immune Defence Tablets 30x6
85-78-818 Boots Iron & Vitamin C Tablets
25-12-653 Boots Joint Assure Active with Levagen 30s
25-12-637 Boots Joint Assure Turmeric 30x2
85-79-377 Boots Max Strength Vitamin D Tablets 75ug 90s
47-81-457 Boots Pregnancy Essential Vitamins 30s
47-81-465 Boots Pregnancy Plus Essential Vitamins 30s
As a precautionary measure we have chosen to recall all batches of product because they may contain higher than permitted levels of 2-Chloroethanol. Consumption of the affected product does not pose an acute risk to health, there may be an increased risk to health if there is continued consumption of contaminated food over a long period of time.
If you have purchased any of the above items and they carry a best before end date prior to or equal to August 2023, we’re asking that you stop taking the tablets and return them to your nearest Boots store for a full refund.
We’re sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call our Customer Care team on 1800 719824.
Selected vitamins & supplements
Recall Number: 01006829
Date: December 2021
Best Before End Date – all products with dates prior to or equal to August 2023.
81-00-349 Boots Breastfeeding Essential Vitamins + Omega 3
85-97-073 Boots Calcium with Vitamin D & K Chewable Tablets 90s
14-54-730 Boots Calcium, Vitamin D, & K1 Tablets
85-79-121 Boots Chewable Calcium + Vitamin D Tablets 60s
83-69-437 Boots Childrens A-Z Multivitamin Chewable Tablets 30X6
25-13-048 Boots Cod Liver Oil with Turmeric 30x2
81-00-365 Boots Complete Man 30
81-00-381 Boots Complete Man 50+ 30x6
81-00-373 Boots Complete Woman 50+ 30x6
35-86-286 Boots Conception Supplements 30x6
89-02-321 Boots Daily Nail Boost Food Supplement Tablets 60s
As a precautionary measure we have chosen to recall all batches of product because they may contain higher than permitted levels of 2-Chloroethanol. Consumption of the affected product does not pose an acute risk to health, there may be an increased risk to health if there is continued consumption of contaminated food over a long period of time.
If you have purchased any of the above items and they carry a best before end date prior to or equal to August 2023, we’re asking that you stop taking the tablets and return them to your nearest Boots store for a full refund.
We’re sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call our Customer Care team on 1800 719824.
Pukka Herbs (Supplements)
Date: August 2021
80-46-999 Wholistic Turmeric 30 Capsules
Batch number: 5060229011855
Best before date: 05/2022 to 01/2023
85-07-449 Turmeric Active 30 Capsules
Batch number: 5060229014658
Best before date: 06/2022 to 01/2023
80-47-022 Vitalise 60 Capsules
Batch number: 5060229011763
Best before date: 30/10/2022 Only
85-07-503 Wholistic Turmeric 60 Capsules
Batch number: 5060229014962
Best before date: 07/2022 to 05/2023
Traces of Ethylene Oxide have been found in the batches making up the Recalled Products. Ethylene Oxide is banned from use in food products in the EU. There is no acute risk to human health. Short term consumption does not cause problems. Consumption over a long period of time may cause health issues.
Actions for consumers
• Stop taking the Recalled Products
• Return Recalled Products to your point of sale to obtain a refund
We apologise that it has been necessary to recall the Recalled Products and for the inconvenience caused.
Additional information
Please visit: https://www.pukkaherbs.com/uk/en/noticesor call the Consumer Care team on: 1800 946272 (Ireland) 8am – 6pm Mon – Fri.
Aptamil
Multigrain & Fruit Bircher Muesli 10+ Months (275g)
Item code: 39-88-759
Best Before Date: 16.01.2022
The product is being recalled as a precaution because some packs have been found to contain some pieces of apple stalk.
Apple is one of the ingredients in this product. We are sorry this has happened and would like to apologise for any inconvenienceIf you have bought these products
Parents with any of these packs should not feed them to their baby and instead return them to or contact the shop where they bought them for a refund, with or without a receipt.If you have questions
Parents can contact Aptamil on 1800 22 1234 or at www.aptaclub.ie
Various Boots Pharmaceuticals products
Boots Pharmaceuticals Chesty Cough Relief Oral Solution 150ml (item code: 30-07-332)
Boots Pharmaceuticals Dry Cough Relief Oral Solution 150ml (item code: 23-36-154)
Boots Pharmaceuticals Mucus Cough Relief Oral Solution 150ml (item code: 48-96-149)
Boots Pharmaceuticals Paracetamol 6 years Plus Suspension 200ml (P) (item code: 77-86-476)
Boots Pharmaceuticals Ibuprofen Syrup 3 months Plus Oral Suspension Strawberry Flavour 100ml (item code: 29-98-009)
Boots Pharmaceuticals Tickly Cough Relief Oral Solution 150ml (GSL) (item code: 47-08-776)
Boots Pharmaceuticals Paracetamol 3 Months Plus Suspension 120mg/5ml Strawberry Flavour 100ml (GSL) (item code: 21-39-839)
Boots Pharmaceuticals Paracetamol 3 Month Plus Suspension120mg/5ml Strawberry Flavour 200ml (P) (item code: 77-38-382)
Boots Pharmaceuticals Paracetamol 6 years Plus Suspension 100ml (P) (item code: 21-39-901)
Boots Pharmaceuticals Baby Cough Syrup 3 months Plus 100ml (GSL) (item code: 23-16-021)
Boots Pharmaceuticals Gripe Mixture 1 month Plus 150ml (GSL) (item code: 23-18-415)
We've discovered a potential manufacturing fault with the tamper seal on some Boots Pharmaceuticals liquid medicines which might result in small pieces of plastic being found in the medicine. Please note this potential issue affects products bought from October 2011 onwards. The health and safety of our customers and patients is always our highest priority so we have taken the decision to ask customers to return these products to our stores for a refund or replacement with a similar item.
We're sorry for any inconvenience this may cause our customers and would like to offer our reassurances that these actions are taken as a precaution while we fully investigate the situation.
If you've bought any of the products for someone else would you please let them know about this as soon as possible.
If you do have any concerns or need further advice then please speak to the pharmacist at your local Boots store or call the Boots Customer Care Team on 1 890 708 091. Minicom users can call 0800 915 0740.
Boots Microwarmer
Sold between 1997 and 1999 (item code: 46-05-349)
Recall notice issued: 10/2001
Microwarmer item codes: 24-05-512 & 31-32-765
If you are still using a Boots Microwarmer you are at risk of personal injury. The risk increases as the product gets older. If you have one please stop using it immediately and return it to your nearest Boots store for a full refund.If any of your friends or family have a Boots Microwarmer, please ask them to return it to us immediately.
If you have any questions, please ask a member of the Boots store team.
If you can't get to a Boots store, please contact Boots Customer Care on:
United Kingdom: 0345 070 8090
Republic of Ireland: 1 890 708 091
Email: btc.cshelpdesk@boots.co.uk
We apologise for any inconvenience caused.
Babyway
Baby Bath Seat
Recall Number: 01006934
Date: 1st June 2022
Boots item code 59-11-176
Sold in Boots between 2013 to present
Due to this product not meeting our high quality and safety standards we have decided to recall the product as a precaution. Customers who purchased these items between 2013 to present are asked to return them to a Boots store at their earliest convenience for a refund.If you’ve bought this product for someone else, it’s important that you let them know about this as soon as possible. We’re sorry for any inconvenience this may cause. If you do have any concerns or need any further advice, then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 915 0004. Or 1800 719824 for the ROI team
Aguulp for Gut
Recall Number: 01006931
Date: May 2022
It has been brought to our attention that one of the ingredients in Aguulp for Gut is derived from lactose (a sugar that is naturally found in milk). Aguulp for Gut with best before end dates up to or including 03/2024 are being recalled because milk is not declared on the label. This means the products are a possible health risk for anyone with an allergy or intolerance to milk or milk constituents. If you have this product and have a milk allergy or suffer from lactose intolerance, please do not consume the product. Please note that Aguulp for Gut products with best before end dates after 03/2024 are not affected.
See above for the location of the best before end date on the packaging.
Please return the affected product to the store where the product was purchased for a full refund. No receipt is required. We take consumer safety very seriously and sincerely apologise to our loyal customers for this situation and any inconvenience it may have caused.
If you have any concerns or need further advice please contact Aguulp:
· 01332 542500 UK or +44 1332 542500 ROI (charges will apply)
· hello@aguulp.com
· Aguulp, Unit 17, Eagle Park, Alfreton Road, Derby, DE21 4BF
Vichy
LiftActiv Peptide-C Ampoules
Recall Number: 01006932
Date: May 2022
· Boots item code: 87-52-303 LiftActiv Specialist Peptide-C Ampoules 30 x 1.8ml
· Boots item code: 82-52-311 LiftActiv Specialist Peptide-C Ampoules 10 x 1.8ml
· Boots item code: 16-95-304 LiftActiv Specialist Peptide-C Ampoule Sample1.8ml
Vichy is deeply committed to offering products with the highest quality and safety standards. Vichy have observed that, over time and under varying storage conditions, the glass may weaken and therefore the safe opening of the ampoules cannot be guaranteed.
To act in an extremely responsible manner and as a precautionary measure, Vichy have decided to voluntarily recall the product. If you are in possession of the Vichy LiftActiv Peptide-C Ampoules listed above, please discontinue use.
Vichy’s consumer care team will provide information and instructions on product return (free of charge) and reimbursement options. Please contact the Vichy consumer care team on:
· 0800 121 8674 for UK enquiries
· 1800 81 8674 for Republic of Ireland enquiries.
Lines are open Monday – Friday 9am – 5:30pm and Saturday: 9am – 12pm,
Alternatively, please email VichyLiftactiv@loreal.com.
Lumie
Bedbug Child Sleep Aid Light
Sold in Boots between 2017 and 2018
Boots item code: 79 92 181
The supplier of this product (Lumie) has identified an issue with the power adapter. In a small number of cases a failure of a component within the adapter could result in the outer casing being forced apart, creating a risk of electrocution. If this happens it could also become a fire hazard.
We take the quality and safety of all products we sell extremely seriously and would like to apologise to customers affected for any inconvenience this may cause. If you purchased this item from us between 2017 and 2018 the supplier is asking that you contact them, using the link below, for more information and to obtain a replacement power adapter.
https://www.lumie.com/bedbug-safety-announcement
If you’ve bought this product for someone else, it’s important that you let them know about this as soon as possible.
Voluntary recall of a selection of Kinder products
We are voluntarily recalling a selection of Kinder products, which have been manufactured in Belgium, as a precautionary measure, in relation to a number of reported cases of salmonella.
· Kinder Surprise 20g
· Kinder Surprise 20g x 3 multipack
· Kinder Surprise 100g
· Kinder Mini eggs 75g
· Kinder Egg Hunt Kit 150g
· Kinder Schokobons
What you should do
If you have bought one of the selected Kinder products as detailed above, do not eat it.
Instead:
· Contact the Ferrero consumer careline on consumers.uk@ferrero.com or consumers.ireland@ferrero.com to obtain a full refund.
· The toys included in these products are not affected
Want more information?
For more information, please contact us on:
UK:
· consumers.uk@ferrero.com
· 0330 053 8943
Ireland:
· consumers.ireland@ferrero.com
· +44 (0)330 053 8943
Fitbit
Ionic Smartwatch
Model Nunber: FB503
Item code: 80-75-557
We have been notified by Fitbit that they have announced a voluntary recall of their Ionic Smartwatches. The model number is FB503 and this can be found on the rear of the watch, as shown in the picture above. These watches were sold between 2017 and 2020.
The battery in the watches can overheat, posing a burn hazard to the wearer. As a result owners of these watches are asked to stop using them and register to receive a full refund.
For more information please see: https:help.fitbit.com/en/ionic.htm
We always aim to provide the best possible products and service to our customers and we’re sorry for any inconvenience this may cause you. If you’ve bought this for someone else please let them know about this as soon as possible.
This recall only involves Fitbit Ionic devices, and does not affect any other Fitbit smartwatches or trackers.
Date: March 2022
Mothercare
Santa Pyjama Sets & Snowman Top
Sold in Boots between 1st September 2021 – 22nd February 2022
Mothercare have identified that there is a chance that the pom pom detail attached to the tops could become detached when a pulling force is applied. This may be a potential choking hazard. Mothercare have therefore decided to recall all sizes on the affected products as a precaution.
Customers who purchased any of these items between 1st September 2021 and 22nd February 2022 are asked to return them to a Boots store at their earliest convenience for a refund.
If you’ve bought this product for someone else, it’s important that you let them know about this as soon as possible.
We’re sorry for any inconvenience this may cause. If you do have any concerns or need any further advice, then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 915 0004.
Boots Enhanced
All in One Contact Lens Solution
Item code: 21-54-145
Recall number: 01006850
February 2022
Our supplier’s quality testing has determined that the product may not offer appropriate levels of disinfection in some circumstances against high levels of a particular yeast organism. Although no complaints have been received and there have been no confirmed incidents attributed to inadequate disinfection, we are taking this action as a precautionary measure.
As the safety and wellbeing of our customers is very important to us we’re asking you to stop using the product and return it to your nearest Boots store for a refund.
We always aim to provide the best possible products and service to our customers and we’re sorry for any inconvenience this may cause you.
If you do have any concerns or need any further advice then please speak to someone at your local Boots store, or call the Boots Customer Care team on 0800 915 0004.
RED 2M LED Light Strip
Item Code 47 24 831
The supplier of this product (The Source) has identified an issue which means that it no longer complies with current safety regulations. They have found that the product presents a risk to young children, as the battery cover can be removed with one action, allowing easy access to the battery and if swallowed there is a high risk of burns to internal organs.
We take the quality and safety of all products we sell extremely seriously and would like to apologise to customers affected for any inconvenience this may cause. If you have purchased this item we are asking that you return it to your nearest Boots store for a full refund.
If you do have any concerns or need any further advice with this product then please contact the supplier on 0800 7838872, or email them at customers@thesourcewholesale.co.uk
Nuby
Incredible Gulp & Super Quench Cups
Boots Code: 8183791
Variants: Unicorn, Dinosaur & Fox
Batch Codes: WF10V
Product Name: SUPER QUENCH
Boots code: 8523630
Variants: Unicorn & Shark
Batch Codes: WG17V
Nuby have identified that there is a small chance that the silicone straw and spout in the lid of the cup may be damaged. If the straw or spout is damaged, then the mouth part of the spout could become detached when a pulling force is applied. This part may be a potential choking hazard. We have therefore decided to recall the affected batches. The batch code can be found on the packaging at the top right of the barcode.
Customers who have purchased these items displaying the batch codes above, between 1st November 2021 and 14th January 2022. are asked to go to Nuby UK website https://nuby-uk.com/nuby-product-recall-i67 and follow recall prompts. All other batch codes are unaffected.
If you have any concerns or questions about this recall, you can contact the Nuby Helpline on 0800 334 5844 or enquiries@nuby-uk.com. Nuby UK sincerely apologise for the inconvenience this may cause.
NO OTHER NUBY CUPS OR BEAKERS ARE AFFECTED BY THIS RECALL.
Boots
Contact Lens Solutions (Various)
· 49-29-713 – Boots All In One Solution 240ml
· 49-29-691 – Boots All In One Solution 360ml
· 49-29-705 – Boots All In One Solution 2x360ml
· 19-46-242 – Boots Advanced Conditioning Solution 120ml
· 66-21-759 – Boots Advanced Cleaning Solution 1 month 30ml
· 61-09-241 – Boots Enhanced Contact Lens Solution 360ml
· 66-21-767 – Boots Advanced Cleaning & Conditioning Solutions 3 month
· 49-29-675 – Boots Contact Lens Solution 240ml
· 64-32-433 – Boots All in One Solution Travel Pack 60ml
Expiry Dates May 2021 – Feb 2024
Recall Number: 01006704
Date: June 2021
As a precautionary measure, our supplier has chosen to voluntarily recall batches of product because they cannot confirm their bottle supplier’s conformance to its sterilisation process compliance requirements. There is a low risk of infection with these products.
If you have purchased any of the above items and they carry an expiry date range between May 2021 – February 2024, we’re asking that you return it to your nearest Boots store for a full refund.
We’re sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice, then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 915 0004. Minicom users can call 0800 915 0740.
Bausch + Lomb
Contact Lens Solutions (Various)
· 77-07-258 Biotrue Multi purpose solution 300 ml
· 81-17-691 - Biotrue Multi purpose solution 60 ml
· 22-38-608 - ReNu MPS multi-purpose solution sensitive eyes 240ml
· 81-17-705 - ReNu multi-purpose solution - Flight Pack 60ml
· 58-90-217 - Bausch & Lomb Boston Special Flight Pack
· 22-59-591 - Bausch & Lomb Boston Simplus 120ml
· 15-98-759 - Boston advance cleaner 30 ml
· 16-00-389 - Boston advance conditioning solution 120ml
· 22-65-508 - Boston advance cleaner conditioning solution multi pack
· 36-97-347 - Bausch & Lomb Sensitive Eyes saline plus 500ml
· 56-81-014 - Renu multi plus lens solution 240ml
· 18-81-485 - Biotrue Contact Lens Solution 300ml
· 59-66-604 - Biotrue flight pack 60ml 2s
Recall Number: 01006704
Date: June 2021
As a precautionary measure Bausch + Lomb has chosen to voluntarily recall batches of product because they cannot confirm their bottle supplier’s conformance to its sterilisation process compliance requirements. There is a low risk of infection with these products.
If you have purchased any of the above items and they carry an expiry date range of between May 2021 – February 2024, we’re asking that you return it to your nearest Boots store for a full refund.
We’re sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call Bausch Lomb via email BLRecall@Sedgwick.com, phone: 0800 949 6309 for further information. For customers in ROI please call +44 20 8089 3775.
Aptamil
Multigrain & Fruit Bircher Muesli 10+ Months (275g)
Item code: 39-88-759
Best Before Date: 16.01.2022
Item code: 39-88-740
Best Before Date: 16.01.2021 - 28.12.2021
Best Before Date (BDD) can be found on the back of the pack below the barcode.
The product is being recalled as a precaution because some packs have been found to contain some pieces of apple stalk.
Apple is one of the ingredients in this product. We are sorry this has happened and would like to apologise for any inconvenience.
If you have bought these products, parents with any of these packs should not feed them to their baby and instead return them to or contact the shop where they bought them for a refund, with or without a receipt.
If you have questions, parents can contact Aptamil on 0800 996 1000 or at www.aptaclub.co.uk.contact-aptaclub.
SMA
Wysoy Infant Formula 800g
Batches to Recall
· 025157651Z - best before date 7th September 2022
· 025057652Z - best before date 6th September 2022
· 025057651Z - best before date 6th September 2022
· 024957651Z - best before date 5th September 2022
· 015757651Z - best before date 5th June 2022
· 000957651Z - best before date 8th January 2022
· 928957651Z - best before date 15th October 2021
· 923357661Z - best before date 20th August 2021
The safety and quality of our products are our top priorities and we never compromise on the health of our consumers. Nestlé UK and Ireland has decided, as a precautionary measure, to voluntarily recall all cans of SMA Wysoy with the above batch details as some cans have been found to contain pieces of blue plastic used to make the scoops.
Parents who feed their baby SMA Wysoy should look on the base of any cans at the best before dates or batch codes to see if they are from an affected batch.
If you have a can from one of the affected batches, please do not feed your baby with it.
Please contact the SMA Careline on 0800 0 818180 from the UK. They will arrange a full refund and be able to answer any questions you might have.
No other SMA Nutrition products are affected by this voluntary recall
The safety and quality of our products are non-negotiable priorities for our company. We sincerely apologise to our consumers for the distress and inconvenience caused by this voluntary recall.
Ecover Zero
Non-bio Laundry Liquid 1.5L
Product number: 84 36 118
Ecover is recalling bottles of Ecover Zero Non Bio Laundry Liquid 1.5 litres with two specific batch codes due to a safety concern.
This product was sold through UK retail outlets from November 2020.
The affected bottles contain potassium hydroxide at hazardous levels that can cause the bottle to leak.
Contact with the liquid could result in harm to skin and eyes, including causing skin burns or eye damage.
Stop using immediately. Do not open or use the product. Handle any leaking bottles with gloved hands.
Go to www.ecoverukrecall.com to check whether you have an affected bottle and to organise careful collection and a refund.
Or call 00800 0000 2655 (free for landlines, but mobile phone rates may apply). Please do not attempt to contact Ecover via the telephone number found on the product bottle. We are experiencing technical difficulties with that number.
Ecover is taking urgent action to resolve this issue for our consumers and customers. Ecover apologises for any inconvenience it may cause.
Jack Wills
Mug & Socks Gift Set
Mens
Item code: 8085447
Ladies
Item code: 8085560
Affected Gift Sets Were Sold Between September 2018 and February 2019 and features the “Superior Quality” Jack Wills design print as per images.
We have been informed by Jack Wills of a potential safety issue with the ceramic mugs in these sets. In some instances, the base of the mug is cracking and separating when boiling water is applied, so, as a precautionary measure, these products are being recalled.
The safety and well-being of our customers is very important to us so we’re asking that you stop using the mug and return it to your nearest Boots store at your earliest convenience for a full refund.
If you’ve bought this product for someone else it’s important that you let them know about this as soon as possible.
We’re sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 915 0004. Minicom users can call 0800 915 0740.
Lynx
Black with Exclusive Floating / Shower Speaker Gift Set
Barcode: 8710522349168
A small number of Lynx Black with Exclusive Floating Shower / Speaker have a defect which means the cable may overheat when charging the speaker.
The safety of the people that buy and use our products is always a priority at Unilever, so as a precaution, we are recalling this product whilst we continue to conduct an on-going and thorough investigation with the supplier. In the meantime, please do not use either the charging cable or the speaker.
The toiletries contained within these gift packs are not affected and are safe to use.
If you have the item listed above, or if you require any further assistance or information, please contact our Consumer Careline. If you have given it as a gift, please make the recipient aware of the issue and ask them to contact the Consumer Careline. Your statutory rights are not affected.
CARELINE FREEPHONE NUMBER:
0800 146252 (UK & Northern Ireland) or 1800 946272 (ROI)
We would like to thank everyone in advance for their co-operation and understanding. We apologise for any inconvenience caused.
Boots
Baby Airflow Soother, 0-6 months & 6+ months
Recall Number: 01005978
Recall notice issued: October 2017
Item codes:
0-6 months: 62-69-044
6+ months: 62-69-052
As part of our on-going quality monitoring programme we’ve identified a potential safety issue with the above products. The comfort and wellbeing of our customers is very important to us so we’re asking you to stop using the soothers immediately.
If you’ve bought this product for someone else, please let them know about this as soon as possible. No other soothers in this line are affected.
Please return it to your nearest Boots store where you’ll receive an exchange, alternative product or a refund.
We’re sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care team on 0800 915 0004. Minicom users can call 0800 915 0740
