Product recall
Britax Romer
Babysafe 5Z car seat
Recall date: July 2023
Britax Römer has decided to conduct a voluntary recall of the Baby-Safe 5Z infant carrier. There is a potential safety issue with a gap that can form between the handle and seat-shell of the Baby-Safe 5Z, usually only on one side. The gap does not impact the performance of the car seat in the vehicle or in a crash, however there is a safety risk when carrying the infant carrier outside of a vehicle. In rare cases there can be an unexpected detachment of the handle causing sudden movements of the shell and/or surprise of the person carrying the Baby-Safe 5Z. This may lead to the infant carrier falling down or colliding with other items and in unfortunate circumstances to an injury of the infant. Britax Römer, July 2023 voluntary product recall: Please either go to www.baby-safe-check.ie to ask for a replacement of your product or speak directly with your retailer. If you have a Baby-Safe 5Z infant carrier, please stop using the Baby-Safe 5Z effective immediately, specifi cally outside of the vehicle by carrying the infant carrier using the handle. All Baby-Safe 5Zs will be replaced free-of-charge by a new version of the product, the Baby-Safe 5Z2, which does not have this potential issue.
Bluebell
Baby Monitors
Recall Number: 01007098
Date: May 2023
Bluebell Baby Monitor Vision 8-in-1 8648921
Bluebell Baby Monitor Ultimate 9-in-1 3353567
Bluebell Baby Cam 4178734
Bluebell Smart Baby Monitor 8806578
Bluebell have gone into liquidation and will no longer be trading. Bluebell’s website, and any associated apps for its products have now ceased to operate.
You can continue using your camera on a separate app called “Tuya Smart app”. All other app functions will no longer operate.
If the reduced function means you don’t want to continue use, please return this to your nearest Boots store with your order number, where we’ll offer you a full refund. Alternatively go to Boots.ie and follow the online returns process.
If you’ve bought this product for someone else, please let them know.
We’re sorry for any inconvenience this may cause. If you do have any concerns or need any further advice, then please speak to someone at your local Boots store or call the Boots Customer Care Team on 1800 719824 for ROI
Sylk
Intimate Lubricant 40g
Recall Number: 01007060
Date: March 2023
Sold in Boots between November 2022 to present
Item code: 80 81 115 / 10260697
Batch codes: BT3579, BT3691, BT3803, BT3915
Due to a potential quality issue with a few bottles in the above batches, Sylk have decided, as a precaution, to recall those batches.
Customers who purchased a bottle from any of the above batches (see number printed in black on the base of the bottle) are asked to return them to a Boots store, at their earliest convenience, for a refund.
If you’ve bought this product for someone else, it’s important that you let them know about this as soon as possible.
We’re sorry for any inconvenience this may cause. If you do have any concerns or need any further advice, then please speak to someone at your local Boots store or call the Boots Customer Care Team on 1800 719824 for ROI. You can also contact recall@sylk.co.uk
Boots Kids
Daily Health Multivitamins Strawberry Flavour - 30 Gummies
Recall date: 22/02/2023
Boots item code 83-69-429 / 10263837
Batch code: 82221103
Best Before date: 17 May 2024
The batch code and the best before date can be found on the reverse of the pack, printed in black at the bottom of the label.
We are recalling Boots Kids Daily Health Multivitamins Strawberry Flavour - 30 Gummies due to it containing SOYA which is not mentioned on the label. This means the product is a possible health risk for anyone with an allergy to SOYA.
What should you do?
If you have bought Boots Kids Daily Health Multivitamins Strawberry Flavour - 30 Gummies as detailed above, and you have an allergy to SOYA do not eat them.
Instead:
• Check if you have bought the affected batch code(s) / best before date(s) of the Boots Kids Daily Health Multivitamins Strawberry Flavour - 30 Gummies
• The gummies will also be Orange in color and not Red.
• You can do this by taking a picture of this notice or writing down the batch code(s) / best before date(s) for reference at home.
• Return the product(s) to the store for a full refund (with or without a receipt).
Selected vitamins & supplements
Recall Number: 01006829
Date: December 2021
Best Before End Date – all products with dates prior to or equal to August 2023.
17-01-819 Boots Pregnancy Support 90x6
85-78-966 Boots Selenium with Vitamins A, C and E 60s
88-47-932 Boots The Dairy Free Lifestyle Supplement 30s
88-47-940 Boots The Egg Free Lifestyle Supplement 30s
88-47-916 Boots The Meat Free Lifestyle Supplement 30s
87-21-181 Boots Vegan A-Z + Omega 3 Wellness Formula 30x2
85-99-351 Boots Vegan A-Z Wellness Formula 60s
83-80-406 Boots Vegan Vitamin D 25ug 90s
11-56-470 Boots Vitamin C + Vitamin D Tablets 60s
40-82-869 Boots Zinc Tablets 180s
As a precautionary measure we have chosen to recall all batches of product because they may contain higher than permitted levels of 2-Chloroethanol. Consumption of the affected product does not pose an acute risk to health, there may be an increased risk to health if there is continued consumption of contaminated food over a long period of time.
If you have purchased any of the above items and they carry a best before end date prior to or equal to August 2023, we’re asking that you stop taking the tablets and return them to your nearest Boots store for a full refund. We’re sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call our Customer Care team on 1800 719824.
Selected vitamins & supplements
Recall Number: 01006829
Date: December 2021
Best Before End Date – all products with dates prior to or equal to August 2023.
81-88-661 Boots Ginseng & Multivitamin Tablets
85-93-922 Boots Good Gut Lactase Enzyme 60s
83-80-392 Boots High Strength Vitamin B Tablets 60x6
15-48-484 Boots Immune Defence Tablets 30x6
85-78-818 Boots Iron & Vitamin C Tablets
25-12-653 Boots Joint Assure Active with Levagen 30s
25-12-637 Boots Joint Assure Turmeric 30x2
85-79-377 Boots Max Strength Vitamin D Tablets 75ug 90s
47-81-457 Boots Pregnancy Essential Vitamins 30s
47-81-465 Boots Pregnancy Plus Essential Vitamins 30s
As a precautionary measure we have chosen to recall all batches of product because they may contain higher than permitted levels of 2-Chloroethanol. Consumption of the affected product does not pose an acute risk to health, there may be an increased risk to health if there is continued consumption of contaminated food over a long period of time.
If you have purchased any of the above items and they carry a best before end date prior to or equal to August 2023, we’re asking that you stop taking the tablets and return them to your nearest Boots store for a full refund.
We’re sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call our Customer Care team on 1800 719824.
Selected vitamins & supplements
Recall Number: 01006829
Date: December 2021
Best Before End Date – all products with dates prior to or equal to August 2023.
81-00-349 Boots Breastfeeding Essential Vitamins + Omega 3
85-97-073 Boots Calcium with Vitamin D & K Chewable Tablets 90s
14-54-730 Boots Calcium, Vitamin D, & K1 Tablets
85-79-121 Boots Chewable Calcium + Vitamin D Tablets 60s
83-69-437 Boots Childrens A-Z Multivitamin Chewable Tablets 30X6
25-13-048 Boots Cod Liver Oil with Turmeric 30x2
81-00-365 Boots Complete Man 30
81-00-381 Boots Complete Man 50+ 30x6
81-00-373 Boots Complete Woman 50+ 30x6
35-86-286 Boots Conception Supplements 30x6
89-02-321 Boots Daily Nail Boost Food Supplement Tablets 60s
As a precautionary measure we have chosen to recall all batches of product because they may contain higher than permitted levels of 2-Chloroethanol. Consumption of the affected product does not pose an acute risk to health, there may be an increased risk to health if there is continued consumption of contaminated food over a long period of time.
If you have purchased any of the above items and they carry a best before end date prior to or equal to August 2023, we’re asking that you stop taking the tablets and return them to your nearest Boots store for a full refund.
We’re sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call our Customer Care team on 1800 719824.
Pukka Herbs (Supplements)
Date: August 2021
80-46-999 Wholistic Turmeric 30 Capsules
Batch number: 5060229011855
Best before date: 05/2022 to 01/2023
85-07-449 Turmeric Active 30 Capsules
Batch number: 5060229014658
Best before date: 06/2022 to 01/2023
80-47-022 Vitalise 60 Capsules
Batch number: 5060229011763
Best before date: 30/10/2022 Only
85-07-503 Wholistic Turmeric 60 Capsules
Batch number: 5060229014962
Best before date: 07/2022 to 05/2023
Traces of Ethylene Oxide have been found in the batches making up the Recalled Products. Ethylene Oxide is banned from use in food products in the EU. There is no acute risk to human health. Short term consumption does not cause problems. Consumption over a long period of time may cause health issues.
Actions for consumers
• Stop taking the Recalled Products
• Return Recalled Products to your point of sale to obtain a refund
We apologise that it has been necessary to recall the Recalled Products and for the inconvenience caused.
Additional information
Please visit: https://www.pukkaherbs.com/uk/en/noticesor call the Consumer Care team on: 1800 946272 (Ireland) 8am – 6pm Mon – Fri.
Aptamil
Multigrain & Fruit Bircher Muesli 10+ Months (275g)
Item code: 39-88-759
Best Before Date: 16.01.2022
The product is being recalled as a precaution because some packs have been found to contain some pieces of apple stalk.
Apple is one of the ingredients in this product. We are sorry this has happened and would like to apologise for any inconvenienceIf you have bought these products
Parents with any of these packs should not feed them to their baby and instead return them to or contact the shop where they bought them for a refund, with or without a receipt.If you have questions
Parents can contact Aptamil on 1800 22 1234 or at www.aptaclub.ie
Various Boots Pharmaceuticals products
Boots Pharmaceuticals Chesty Cough Relief Oral Solution 150ml (item code: 30-07-332)
Boots Pharmaceuticals Dry Cough Relief Oral Solution 150ml (item code: 23-36-154)
Boots Pharmaceuticals Mucus Cough Relief Oral Solution 150ml (item code: 48-96-149)
Boots Pharmaceuticals Paracetamol 6 years Plus Suspension 200ml (P) (item code: 77-86-476)
Boots Pharmaceuticals Ibuprofen Syrup 3 months Plus Oral Suspension Strawberry Flavour 100ml (item code: 29-98-009)
Boots Pharmaceuticals Tickly Cough Relief Oral Solution 150ml (GSL) (item code: 47-08-776)
Boots Pharmaceuticals Paracetamol 3 Months Plus Suspension 120mg/5ml Strawberry Flavour 100ml (GSL) (item code: 21-39-839)
Boots Pharmaceuticals Paracetamol 3 Month Plus Suspension120mg/5ml Strawberry Flavour 200ml (P) (item code: 77-38-382)
Boots Pharmaceuticals Paracetamol 6 years Plus Suspension 100ml (P) (item code: 21-39-901)
Boots Pharmaceuticals Baby Cough Syrup 3 months Plus 100ml (GSL) (item code: 23-16-021)
Boots Pharmaceuticals Gripe Mixture 1 month Plus 150ml (GSL) (item code: 23-18-415)
We've discovered a potential manufacturing fault with the tamper seal on some Boots Pharmaceuticals liquid medicines which might result in small pieces of plastic being found in the medicine. Please note this potential issue affects products bought from October 2011 onwards. The health and safety of our customers and patients is always our highest priority so we have taken the decision to ask customers to return these products to our stores for a refund or replacement with a similar item.
We're sorry for any inconvenience this may cause our customers and would like to offer our reassurances that these actions are taken as a precaution while we fully investigate the situation.
If you've bought any of the products for someone else would you please let them know about this as soon as possible.
If you do have any concerns or need further advice then please speak to the pharmacist at your local Boots store or call the Boots Customer Care Team on 1 890 708 091. Minicom users can call 0800 915 0740.
Boots Microwarmer
Sold between 1997 and 1999 (item code: 46-05-349)
Recall notice issued: 10/2001
Microwarmer item codes: 24-05-512 & 31-32-765
If you are still using a Boots Microwarmer you are at risk of personal injury. The risk increases as the product gets older. If you have one please stop using it immediately and return it to your nearest Boots store for a full refund.If any of your friends or family have a Boots Microwarmer, please ask them to return it to us immediately.
If you have any questions, please ask a member of the Boots store team.
If you can't get to a Boots store, please contact Boots Customer Care on:
United Kingdom: 0345 070 8090
Republic of Ireland: 1 890 708 091
Email: btc.cshelpdesk@boots.co.uk
We apologise for any inconvenience caused.
Babyway
Baby Bath Seat
Recall Number: 01006934
Date: 1st June 2022
Boots item code 59-11-176
Sold in Boots between 2013 to present
Due to this product not meeting our high quality and safety standards we have decided to recall the product as a precaution. Customers who purchased these items between 2013 to present are asked to return them to a Boots store at their earliest convenience for a refund.If you’ve bought this product for someone else, it’s important that you let them know about this as soon as possible. We’re sorry for any inconvenience this may cause. If you do have any concerns or need any further advice, then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 915 0004. Or 1800 719824 for the ROI team
Aguulp for Gut
Recall Number: 01006931
Date: May 2022
It has been brought to our attention that one of the ingredients in Aguulp for Gut is derived from lactose (a sugar that is naturally found in milk). Aguulp for Gut with best before end dates up to or including 03/2024 are being recalled because milk is not declared on the label. This means the products are a possible health risk for anyone with an allergy or intolerance to milk or milk constituents. If you have this product and have a milk allergy or suffer from lactose intolerance, please do not consume the product. Please note that Aguulp for Gut products with best before end dates after 03/2024 are not affected.
See above for the location of the best before end date on the packaging.
Please return the affected product to the store where the product was purchased for a full refund. No receipt is required. We take consumer safety very seriously and sincerely apologise to our loyal customers for this situation and any inconvenience it may have caused.
If you have any concerns or need further advice please contact Aguulp:
· 01332 542500 UK or +44 1332 542500 ROI (charges will apply)
· hello@aguulp.com
· Aguulp, Unit 17, Eagle Park, Alfreton Road, Derby, DE21 4BF
Vichy
LiftActiv Peptide-C Ampoules
Recall Number: 01006932
Date: May 2022
· Boots item code: 87-52-303 LiftActiv Specialist Peptide-C Ampoules 30 x 1.8ml
· Boots item code: 82-52-311 LiftActiv Specialist Peptide-C Ampoules 10 x 1.8ml
· Boots item code: 16-95-304 LiftActiv Specialist Peptide-C Ampoule Sample1.8ml
Vichy is deeply committed to offering products with the highest quality and safety standards. Vichy have observed that, over time and under varying storage conditions, the glass may weaken and therefore the safe opening of the ampoules cannot be guaranteed.
To act in an extremely responsible manner and as a precautionary measure, Vichy have decided to voluntarily recall the product. If you are in possession of the Vichy LiftActiv Peptide-C Ampoules listed above, please discontinue use.
Vichy’s consumer care team will provide information and instructions on product return (free of charge) and reimbursement options. Please contact the Vichy consumer care team on:
· 0800 121 8674 for UK enquiries
· 1800 81 8674 for Republic of Ireland enquiries.
Lines are open Monday – Friday 9am – 5:30pm and Saturday: 9am – 12pm,
Alternatively, please email VichyLiftactiv@loreal.com.
Lumie
Bedbug Child Sleep Aid Light
Sold in Boots between 2017 and 2018
Boots item code: 79 92 181
The supplier of this product (Lumie) has identified an issue with the power adapter. In a small number of cases a failure of a component within the adapter could result in the outer casing being forced apart, creating a risk of electrocution. If this happens it could also become a fire hazard.
We take the quality and safety of all products we sell extremely seriously and would like to apologise to customers affected for any inconvenience this may cause. If you purchased this item from us between 2017 and 2018 the supplier is asking that you contact them, using the link below, for more information and to obtain a replacement power adapter.
https://www.lumie.com/bedbug-safety-announcement
If you’ve bought this product for someone else, it’s important that you let them know about this as soon as possible.
Voluntary recall of a selection of Kinder products
We are voluntarily recalling a selection of Kinder products, which have been manufactured in Belgium, as a precautionary measure, in relation to a number of reported cases of salmonella.
· Kinder Surprise 20g
· Kinder Surprise 20g x 3 multipack
· Kinder Surprise 100g
· Kinder Mini eggs 75g
· Kinder Egg Hunt Kit 150g
· Kinder Schokobons
What you should do
If you have bought one of the selected Kinder products as detailed above, do not eat it.
Instead:
· Contact the Ferrero consumer careline on consumers.uk@ferrero.com or consumers.ireland@ferrero.com to obtain a full refund.
· The toys included in these products are not affected
Want more information?
For more information, please contact us on:
UK:
· consumers.uk@ferrero.com
· 0330 053 8943
Ireland:
· consumers.ireland@ferrero.com
· +44 (0)330 053 8943
Fitbit
Ionic Smartwatch
Model Nunber: FB503
Item code: 80-75-557
We have been notified by Fitbit that they have announced a voluntary recall of their Ionic Smartwatches. The model number is FB503 and this can be found on the rear of the watch, as shown in the picture above. These watches were sold between 2017 and 2020.
The battery in the watches can overheat, posing a burn hazard to the wearer. As a result owners of these watches are asked to stop using them and register to receive a full refund.
For more information please see: https:help.fitbit.com/en/ionic.htm
We always aim to provide the best possible products and service to our customers and we’re sorry for any inconvenience this may cause you. If you’ve bought this for someone else please let them know about this as soon as possible.
This recall only involves Fitbit Ionic devices, and does not affect any other Fitbit smartwatches or trackers.
Date: March 2022
Mothercare
Santa Pyjama Sets & Snowman Top
Sold in Boots between 1st September 2021 – 22nd February 2022
Mothercare have identified that there is a chance that the pom pom detail attached to the tops could become detached when a pulling force is applied. This may be a potential choking hazard. Mothercare have therefore decided to recall all sizes on the affected products as a precaution.
Customers who purchased any of these items between 1st September 2021 and 22nd February 2022 are asked to return them to a Boots store at their earliest convenience for a refund.
If you’ve bought this product for someone else, it’s important that you let them know about this as soon as possible.
We’re sorry for any inconvenience this may cause. If you do have any concerns or need any further advice, then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 915 0004.
Boots Enhanced
All in One Contact Lens Solution
Item code: 21-54-145
Recall number: 01006850
February 2022
Our supplier’s quality testing has determined that the product may not offer appropriate levels of disinfection in some circumstances against high levels of a particular yeast organism. Although no complaints have been received and there have been no confirmed incidents attributed to inadequate disinfection, we are taking this action as a precautionary measure.
As the safety and wellbeing of our customers is very important to us we’re asking you to stop using the product and return it to your nearest Boots store for a refund.
We always aim to provide the best possible products and service to our customers and we’re sorry for any inconvenience this may cause you.
If you do have any concerns or need any further advice then please speak to someone at your local Boots store, or call the Boots Customer Care team on 0800 915 0004.
RED 2M LED Light Strip
Item Code 47 24 831
The supplier of this product (The Source) has identified an issue which means that it no longer complies with current safety regulations. They have found that the product presents a risk to young children, as the battery cover can be removed with one action, allowing easy access to the battery and if swallowed there is a high risk of burns to internal organs.
We take the quality and safety of all products we sell extremely seriously and would like to apologise to customers affected for any inconvenience this may cause. If you have purchased this item we are asking that you return it to your nearest Boots store for a full refund.
If you do have any concerns or need any further advice with this product then please contact the supplier on 0800 7838872, or email them at customers@thesourcewholesale.co.uk
Nuby
Incredible Gulp & Super Quench Cups
Boots Code: 8183791
Variants: Unicorn, Dinosaur & Fox
Batch Codes: WF10V
Product Name: SUPER QUENCH
Boots code: 8523630
Variants: Unicorn & Shark
Batch Codes: WG17V
Nuby have identified that there is a small chance that the silicone straw and spout in the lid of the cup may be damaged. If the straw or spout is damaged, then the mouth part of the spout could become detached when a pulling force is applied. This part may be a potential choking hazard. We have therefore decided to recall the affected batches. The batch code can be found on the packaging at the top right of the barcode.
Customers who have purchased these items displaying the batch codes above, between 1st November 2021 and 14th January 2022. are asked to go to Nuby UK website https://nuby-uk.com/nuby-product-recall-i67 and follow recall prompts. All other batch codes are unaffected.
If you have any concerns or questions about this recall, you can contact the Nuby Helpline on 0800 334 5844 or enquiries@nuby-uk.com. Nuby UK sincerely apologise for the inconvenience this may cause.
NO OTHER NUBY CUPS OR BEAKERS ARE AFFECTED BY THIS RECALL.
Boots
Contact Lens Solutions (Various)
· 49-29-713 – Boots All In One Solution 240ml
· 49-29-691 – Boots All In One Solution 360ml
· 49-29-705 – Boots All In One Solution 2x360ml
· 19-46-242 – Boots Advanced Conditioning Solution 120ml
· 66-21-759 – Boots Advanced Cleaning Solution 1 month 30ml
· 61-09-241 – Boots Enhanced Contact Lens Solution 360ml
· 66-21-767 – Boots Advanced Cleaning & Conditioning Solutions 3 month
· 49-29-675 – Boots Contact Lens Solution 240ml
· 64-32-433 – Boots All in One Solution Travel Pack 60ml
Expiry Dates May 2021 – Feb 2024
Recall Number: 01006704
Date: June 2021
As a precautionary measure, our supplier has chosen to voluntarily recall batches of product because they cannot confirm their bottle supplier’s conformance to its sterilisation process compliance requirements. There is a low risk of infection with these products.
If you have purchased any of the above items and they carry an expiry date range between May 2021 – February 2024, we’re asking that you return it to your nearest Boots store for a full refund.
We’re sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice, then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 915 0004. Minicom users can call 0800 915 0740.
Bausch + Lomb
Contact Lens Solutions (Various)
· 77-07-258 Biotrue Multi purpose solution 300 ml
· 81-17-691 - Biotrue Multi purpose solution 60 ml
· 22-38-608 - ReNu MPS multi-purpose solution sensitive eyes 240ml
· 81-17-705 - ReNu multi-purpose solution - Flight Pack 60ml
· 58-90-217 - Bausch & Lomb Boston Special Flight Pack
· 22-59-591 - Bausch & Lomb Boston Simplus 120ml
· 15-98-759 - Boston advance cleaner 30 ml
· 16-00-389 - Boston advance conditioning solution 120ml
· 22-65-508 - Boston advance cleaner conditioning solution multi pack
· 36-97-347 - Bausch & Lomb Sensitive Eyes saline plus 500ml
· 56-81-014 - Renu multi plus lens solution 240ml
· 18-81-485 - Biotrue Contact Lens Solution 300ml
· 59-66-604 - Biotrue flight pack 60ml 2s
Recall Number: 01006704
Date: June 2021
As a precautionary measure Bausch + Lomb has chosen to voluntarily recall batches of product because they cannot confirm their bottle supplier’s conformance to its sterilisation process compliance requirements. There is a low risk of infection with these products.
If you have purchased any of the above items and they carry an expiry date range of between May 2021 – February 2024, we’re asking that you return it to your nearest Boots store for a full refund.
We’re sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call Bausch Lomb via email BLRecall@Sedgwick.com, phone: 0800 949 6309 for further information. For customers in ROI please call +44 20 8089 3775.
Aptamil
Multigrain & Fruit Bircher Muesli 10+ Months (275g)
Item code: 39-88-759
Best Before Date: 16.01.2022
Item code: 39-88-740
Best Before Date: 16.01.2021 - 28.12.2021
Best Before Date (BDD) can be found on the back of the pack below the barcode.
The product is being recalled as a precaution because some packs have been found to contain some pieces of apple stalk.
Apple is one of the ingredients in this product. We are sorry this has happened and would like to apologise for any inconvenience.
If you have bought these products, parents with any of these packs should not feed them to their baby and instead return them to or contact the shop where they bought them for a refund, with or without a receipt.
If you have questions, parents can contact Aptamil on 0800 996 1000 or at www.aptaclub.co.uk.contact-aptaclub.
SMA
Wysoy Infant Formula 800g
Batches to Recall
· 025157651Z - best before date 7th September 2022
· 025057652Z - best before date 6th September 2022
· 025057651Z - best before date 6th September 2022
· 024957651Z - best before date 5th September 2022
· 015757651Z - best before date 5th June 2022
· 000957651Z - best before date 8th January 2022
· 928957651Z - best before date 15th October 2021
· 923357661Z - best before date 20th August 2021
The safety and quality of our products are our top priorities and we never compromise on the health of our consumers. Nestlé UK and Ireland has decided, as a precautionary measure, to voluntarily recall all cans of SMA Wysoy with the above batch details as some cans have been found to contain pieces of blue plastic used to make the scoops.
Parents who feed their baby SMA Wysoy should look on the base of any cans at the best before dates or batch codes to see if they are from an affected batch.
If you have a can from one of the affected batches, please do not feed your baby with it.
Please contact the SMA Careline on 0800 0 818180 from the UK. They will arrange a full refund and be able to answer any questions you might have.
No other SMA Nutrition products are affected by this voluntary recall
The safety and quality of our products are non-negotiable priorities for our company. We sincerely apologise to our consumers for the distress and inconvenience caused by this voluntary recall.
Ecover Zero
Non-bio Laundry Liquid 1.5L
Product number: 84 36 118
Ecover is recalling bottles of Ecover Zero Non Bio Laundry Liquid 1.5 litres with two specific batch codes due to a safety concern.
This product was sold through UK retail outlets from November 2020.
The affected bottles contain potassium hydroxide at hazardous levels that can cause the bottle to leak.
Contact with the liquid could result in harm to skin and eyes, including causing skin burns or eye damage.
Stop using immediately. Do not open or use the product. Handle any leaking bottles with gloved hands.
Go to www.ecoverukrecall.com to check whether you have an affected bottle and to organise careful collection and a refund.
Or call 00800 0000 2655 (free for landlines, but mobile phone rates may apply). Please do not attempt to contact Ecover via the telephone number found on the product bottle. We are experiencing technical difficulties with that number.
Ecover is taking urgent action to resolve this issue for our consumers and customers. Ecover apologises for any inconvenience it may cause.
Boots
Multivitamins 180 Tablets
Item code: 80 57 311
Batch numbers 1805 & 1806
Best Before date: 11/2022
On sale between 12th – 19th January 2021
We have identified a labelling error with this product and therefore a potential safety issue. The above listed batches contain Multivitamins and Iron tablets, labelled in error as Multivitamin, so the product is being recalled.
The safety and well-being of our customers is very important to us so if you have recently bought this product and it contains one of the above batch numbers we’re asking that you stop taking the tablets and return the product to your nearest Boots store for a full refund. The batch number and Best Before date can be found on the label of the product.
If you’ve bought this product for someone else, it’s important that you let them know about this as soon as possible.
We’re sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice, then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 915 0004. Minicom users can call 0800 915 0740.
Aptamil
Multigrain Banana & Berry Baby Cereal 200g
Item code: 87-93-727
Bar code: 5051594008342
Danone is recalling one batch of Aptamil Multigrain Banana and Berry cereal 7+ months (200g) with a best before date of 07.07.21. No other batches of this product or any other Aptamil products are affected.
We are recalling these products as a precaution because some have been found to contain small pieces of the blue plastic material used to make the packaging. We are therefore asking parents not to feed Aptamil Multigrain Banana and Berry cereal with this best before date to their babies.
The blue plastic is clearly visible in contrast to the cereal. If parents have fed their baby from one of the packs without noticing any pieces, it is very likely that the pack was not affected.
Nothing is more important to us than the quality of our products. We are sorry that this happened and would like to reassure you that this is an isolated incident linked to an equipment fault at our factory, which has now been resolved. Our factories maintain strict European and internationally-recognised standards, are regularly audited and meet all relevant legislation. We regret that this batch does not meet our usual standards and we have already taken action to reinforce our quality procedures.
This product is only sold within the UK and Republic of Ireland
What should you do?
If you have purchased Aptamil Multigrain Banana & Berry Baby Cereal with a best before date of 7th July 2021, please return it back to the store where they were purchased for a refund. Upon receipt of documentation of these returns, we will reimburse the cost of goods to you.
UK: If parents have questions, our Careline team is available 24.7 on 0800 996 1000 or via our website at https://www.aptaclub.co.uk.contact-aptaclub. You do not need your receipt.
ROI: If parents have questions, our Careline team is available on 1800 22 1234 or via our website www.aptaclub.ie
HiPP Organic
Combiotic First Infant Milk from Birth 6 x 90ml Starter Pack
Item code: 6968791
Best before dates: 9th January 2020, 11th March 2020, 5th April 2020.
Barcode: 4062300293717
What’s happened?
We have discovered due to a packaging error there is a small risk of some boxes not having the correct allergy information on the cardboard box, although the presence of fish oil is declared on the inner 90ml bottles. The product itself is perfectly safe and meets all nutritional and compositional requirements. As a precautionary measure, we are recalling Hipp Organic First infant milk starter pack 6x 90ml
What products are affected?
The recall only concerns Hipp Organic First infant milk starter pack 6x 90ml with a best before date of 9th Jan 2020, 11th March 2020 and 5th April 2020.
Babies who are allergic to fish are advised not to consume the product concerned.
No other Hipp products are affected.
This product is only sold within the UK and Republic of Ireland
What should you do?
If you have purchased Hipp Organic First infant milk starter pack with a best before date of 9th Jan 2020, 11th March 2020 or 5th April 2020, please return it back to your nearest Boots or Ocado retailer, or via the Hipp shop where you will be given a full refund. You do not need your receipt.
We are very sorry for any inconvenience caused and will ensure this doesn’t happen again. If you would like any further information please contact:
Hipp Organic Customer Services – 0845 050 1351 (UK) inforequest@hipp.co.uk (ROI)
Jack Wills
Mug & Socks Gift Set
Mens
Item code: 8085447
Ladies
Item code: 8085560
Affected Gift Sets Were Sold Between September 2018 and February 2019 and features the “Superior Quality” Jack Wills design print as per images.
We have been informed by Jack Wills of a potential safety issue with the ceramic mugs in these sets. In some instances, the base of the mug is cracking and separating when boiling water is applied, so, as a precautionary measure, these products are being recalled.
The safety and well-being of our customers is very important to us so we’re asking that you stop using the mug and return it to your nearest Boots store at your earliest convenience for a full refund.
If you’ve bought this product for someone else it’s important that you let them know about this as soon as possible.
We’re sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care Team on 0800 915 0004. Minicom users can call 0800 915 0740.
Lynx
Black with Exclusive Floating / Shower Speaker Gift Set
Barcode: 8710522349168
A small number of Lynx Black with Exclusive Floating Shower / Speaker have a defect which means the cable may overheat when charging the speaker.
The safety of the people that buy and use our products is always a priority at Unilever, so as a precaution, we are recalling this product whilst we continue to conduct an on-going and thorough investigation with the supplier. In the meantime, please do not use either the charging cable or the speaker.
The toiletries contained within these gift packs are not affected and are safe to use.
If you have the item listed above, or if you require any further assistance or information, please contact our Consumer Careline. If you have given it as a gift, please make the recipient aware of the issue and ask them to contact the Consumer Careline. Your statutory rights are not affected.
CARELINE FREEPHONE NUMBER:
0800 146252 (UK & Northern Ireland) or 1800 946272 (ROI)
We would like to thank everyone in advance for their co-operation and understanding. We apologise for any inconvenience caused.
Durex
Real Feel & Latex Free Condoms
Recall Number 01006164
July 2018
1000438054 - Expiry date: January 2021
1000444370 - Expiry date: February 2021
1000474804 - Expiry date: February 2021
1000444367 - Expiry date: February 2021
1000433145 - Expiry date: January 2021
1000419930 - Expiry date: January 2021
1000444367 - Expiry date: February 2021
1000444367 - Expiry date: December 2020
1000416206 - Expiry date: January 2021
1000434066 - Expiry date: January 2021
The safety of our consumers always comes first, and this is reflected in our rigorous quality standards. We recently found that a limited number of the above condoms made earlier this year are not passing our stringent shelf-life durability tests.
Our tests have shown that some batches which are currently on the market in UK & Ireland do not pass the requirements for burst pressure towards the end of the shelf life for the product. The expiry date of the affected batches is between Dec. 2020 and Feb. 2021.
Only for the batches of condoms affected by this issue, there could be an increase in the number of condoms that burst during application or use. Always read the label which states “Should a condom leak or burst during use, seek doctor or pharmacist assistance as soon as possible, at least within 72 hrs."
There is no immediate safety concern for consumers and only a limited number of batches are affected.
In UK and Ireland, we are recalling non-latex Durex Real Feel & Durex Latex Free condoms with the batch numbers listed below.
Please return any affected product to the store where they were bought from for a full refund.
For further details please visit www.durex.co.uk or call the Durex Care Line on 03332005345.
Accu-Chek
Aviva & Performa Test Strips
Recall Number: 01006119
Recall Date: May 2018
ACCU-CHEK AVIVA Strips (50s) - 497392, 497391, 496915, 496809, 496802, 496807
ACCU-CHEK AVIVA Strips (10s) - 497344, 497392
ACCU-CHEK PERFORMA Strips (10s) - 476597, 476646
ACCU-CHEK PERFORMA Nano Meter Kit - 10153116, 10153114, 10153115, 10153112, 10153111
Roche the manufacturer of these products has issued a safety recall after finding that some of the strips were giving errors or biased results.
The affected LOT numbers are listed above. If you have any of the affected strips please stop using them immediately and return them to your local Boots store for a replacement or refund, if appropriate.
We’re sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please either speak to the pharmacist at your local Boots store, or call Accu-Chek Customer Careline on 0800 701000, or visit the www.accu-chek.co.uk website.
Boots
Baby Airflow Soother, 0-6 months & 6+ months
Recall Number: 01005978
Recall notice issued: October 2017
Item codes:
0-6 months: 62-69-044
6+ months: 62-69-052
As part of our on-going quality monitoring programme we’ve identified a potential safety issue with the above products. The comfort and wellbeing of our customers is very important to us so we’re asking you to stop using the soothers immediately.
If you’ve bought this product for someone else, please let them know about this as soon as possible. No other soothers in this line are affected.
Please return it to your nearest Boots store where you’ll receive an exchange, alternative product or a refund.
We’re sorry for any inconvenience this may cause you. If you do have any concerns or need any further advice then please speak to someone at your local Boots store or call the Boots Customer Care team on 0800 915 0004. Minicom users can call 0800 915 0740
Little Live Pets
Little Live Pet Lil Frog & Lil Frog Lily Pad
At Character Options Ltd, the safety of consumers is always top priority.
After being informed by the manufacturer Moose Toys of Australia, and purely as a precautionary measure, Character Options Ltd, has decided to voluntarily recall the Little Live Pet Lil Frog (SKU: 28217) and Lil Frog Lily Pad (SKU: 28218) products. This is due to a design defect which could cause a potential safety issue if the batteries are removed.
This voluntary recall is only limited to these two Frog products and does not impact any other items in the Little Live Pets range.
Consumers who have either of these products are asked to stop using them and arrange a return to Character Options. Although there is minimal risk of injury, they are asked not to open the Frog's battery compartment or remove the batteries. Please note that Boots only sold the Lil Frog Lily Pad product.
Moose, the makers of the product, and Character Options the distributors have made the determination, out of an abundance of caution, to issue the voluntary recall.
Please call the recall helpline: 0161 633 9808 (UK); +44 161 633 9808 (ROI). Lines open between 8.30am and 5pm, Monday to Friday or visit www.recall.moosetoys.com for information regarding the return or disposal of the product. A process has been established to offer all consumers a free replacement product
Liz Earle
Superskin Concentrate for Night 2ml
Liz Earle Beauty Co. are disappointed to let you know about a safety issue they have discovered with SuperskinTM Concentrate for Night 2ml, an item included in Liz Earle The Botanist’s Cabinet (67-36-165).
They recently became aware that small traces of glass have been found in one batch of this product (batch number 6T). As a precautionary measure, they are recalling all products with batch numbers 6T, 6F, 6P and ask you to stop using it and dispose of it. Please visit your nearest Liz Earle counter to obtain a replacement, an alternative product, or a refund.
The batch code can be found on the cap of the vial and on the outer sleeve.
Liz Earle Beauty Co. are committed to providing you with the highest quality and service always. No other products in The Botanist’s Cabinet or any other Liz Earle Beauty Co. products have been affected.
If you do have any concerns or need any further advice, then please speak to an advisor at your nearest Liz Earle Counter or contact the Liz Earle Beauty Co. Customer Centre on:
By email: naturallyactive@lizearle.com
By phone:
UK: 0800 413 318
ROI: 1800 937 540
Liz Earle Beauty Co. offer their sincere apologies for any inconvenience that may be caused. If you’ve bought this for someone else, please let them know about this as soon as possible.
Boots
Selected cough medicines
Recall date: November 2013
23-36-154 Boots Pharmaceuticals Dry Cough Oral Solution 150ml
48-96-149 Boots Pharmaceuticals Mucus Cough Oral Solution 150ml
77-86-476 Boots Pharmaceuticals Paracetamol 6Y+200ml
29-98-009 Boots Pharmaceuticals Ibuprofen Oral Suspension Strawberry Flavour 3m+100ml
We've discovered a potential manufacturing fault with the tamper seal on some Boots Pharmaceuticals liquid medicines which might result in small pieces of plastic being found in the medicine.
Please note this potential issue only affect products bought from September 2013 to December 2013. The health and safety of our customers and patients is always our highest priority so we have taken the decision to ask customers to return these products to our stores for a refund or replacement with a similar item. If you've bought any of the products for someone else, please let them know about this as soon as possible.
We would like to inform our customers that from late December 2013 the products above will be back in our stores. All new stock with be clear stickered at the top and bottom of the packaging.
If you do have any concerns or need further advice then please speak to the pharmacist at your local Boots store or contact Boots Customer Services.
HiPP
Combiotic Anti-Reflux milk powder 800g
Item Code: 6997600
The below batch code and best before date is affected:
Pack size: 800g
Batch code: 1554856, produced between 14.49 and 15.46
Best before date: 8th October 2021
The batch code, best before date and production time can be found on the bottom of the box.
What you should do
If you have bought HiPP Combiotic Anti-Reflux as detailed above, do not feed it to your baby.
Instead:
• Check if you have bought the affected batch code / best before date of the milk
• You can do this by taking a picture of this notice or writing down the batch code / best before date for reference at home.
• Return the product to the store for a full refund (with or without a receipt).
Want more information?
For more information contact us on 0800 298 4477.
Boots
PVC Hot Water Bottle
As a responsible retailer we routinely test our products to ensure they meet the high standard of quality and safety that our customers expect and deserve. As part of this we've discovered, in a very small number of cases, a potential issue with the Boots PVC Hot Water Bottle where the insides of the bottle are sticking together.
Please don't be alarmed as this is easily solved by slowly filling the hot water bottle with warm water in the first instance, to make sure the two sides come apart. You'll only need to do this on the first use as this will solve the problem. And don't forget, in the interests of safety, hot water bottles should never be filled with boiling water.
We appreciate that this isn't ideal which is why, if you remain unhappy with the performance of this hot water bottle, you can take it back to any Boots store for an exchange or refund. If you've bought this product for someone else would you please let them know about this as soon as possible.
Boots apologise for any inconvenience. If you need further advice regarding the product please contact Boots Customer Services.
