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WHAT’S NEW & FAQ

SENSATIONAIL™ EXPRESS

WHAT MAKES SENSATIONAIL™ EXPRESS DIFFERENT FROM NORMAL NAIL POLISH?

It may come in a nail polish bottle, but SensatioNail™ Express is totally different from ordinary nail polishes that can peel or chip quickly. It offers a high-gloss, chip-resistant manicure with a stunning mirror-like finish that lasts for up to 10 days. It uses a special LED lamp to set the all-in-one gel polish which means it cures in seconds. You don’t have to worry about waiting for your nails to dry or smudging them afterwards – you can even put gloves on straight away without ruining your manicure!

WHAT MAKES EXPRESS ANY DIFFERENT FROM NORMAL SENSATIONAIL™?

Express is an all-in-one formula, so you don’t need a separate base/top coat, primer or to wipe with cleanser afterwards. You really can have a five-minute manicure that is dry as soon as you take your hand out of the lamp!

CAN I MAKE MY EXPRESS POLISH LAST LONGER IF I WANT TO?
HOW DO I REMOVE SENSATIONAIL™ EXPRESS?

As with all gel polishes, Express is removed using acetone. 

Start by buffing the shine off the surface of your nails. Also, file the edges of your nails as you do when shaping them – this helps break the polish seal you made when capping the nail originally. We recommend using the ‘wrapping method’ to remove the gel polish from your nails. Simply place a cotton ball soaked in SensatioNail™ Gel Nail Polish Remover on top of your fingernail and wrap the entire finger in aluminium foil. You can purchase SensatioNail™ Pre-made Foil Wraps for ease. Repeat the process for all your fingers and leave them wrapped up for 15–20 minutes – it’s easier to do one hand at a time. Heat helps, so wearing rubber gloves/oven gloves or wrapping in a towel can speed up the process. When you remove the wrapping, your gel polish should be mostly gone. Remove any remaining polish with the SensatioNail™ Remover Tool or a cuticle stick.

Alternatively, you could try soaking your nails in SensatioNail™ Gel Nail Polish Remover for 15 minutes. For faster removal, put your bowl of acetone in a slightly bigger bowl of hot (not boiling) water. When you take your fingers out, gently scrape off the dissolved gel from the surface of the nail with the manicure stick or SensatioNail™ Remover Tool. If any remaining polish feels very ‘stuck’, wrap or soak it for a further five minutes and try again.

IS THERE A QUICKER WAY TO REMOVE EXPRESS?

Yes, and you can use this for all gel polish. You can apply SensatioNail™ Nail Shields before your manicure. Then, when you want to remove, you simply file the edges of your nails (as if shaping), soak in warm water for 5–10 minutes and just peel off from the cuticle end.

I HAVE AN OLDER SENSATIONAIL™ LAMP – CAN I STILL USE EXPRESS?

Yes, just adjust the timings to 60–90 seconds to cure; darker colours will take longer.

SENSATIONAIL™

WHAT MAKES SENSATIONAIL™ DIFFERENT FROM ORDINARY NAIL POLISH?

It may come in a nail polish bottle, but SensatioNail™ is totally different from ordinary nail polishes that can fade, peel or chip quickly.

SensatioNail™ offers a high gloss, damage-proof manicure with a stunning mirror-like finish that lasts for up to two weeks. It uses a special lamp to set the gel polish which means it cures in seconds. You don’t have to worry about hanging around, waiting for your nails to dry or smudging them afterwards – you can even put gloves on straight away without ruining your manicure!

Watch the video to see for yourself.

ARE SENSATIONAIL™ PRODUCTS TESTED ON ANIMALS?

No, SensatioNail™ is not tested on animals and does not contain animal products.

APPLICATION AND REMOVAL

SHOULD I SHAKE THE BOTTLE OF GEL POLISH BEFORE I USE IT?

Yes. Shaking the bottle helps to thin the viscosity of the gel polish, making it easier to apply and helping to spread the polish evenly.

HOW DO I MAKE MY POLISH LAST LONGER?

The more often you use SensatioNail™ the easier you’ll find applying it. One of the benefits of gel polish is that it doesn’t dry gradually like normal nail polish, so you can make sure your manicure is perfect before you use the LED lamp to set it.

Here are our top tips on how to apply SensatioNail™ for the best results:

  • Apply your polish in thin, even layers for a neat coating. To remove extra polish from the brush, circle the inside neck of the bottle and press the excess gel polish off the stem of the brush. SensatioNail™ is thinner than normal nail polish so you don’t need as much on the brush and it lasts longer. A standard size bottle will do 20 manicures
  • Apply SensatioNail™ Gel Polish or Gel Base & Top Coat in fine, even coats. Make sure you’ve covered the nail completely and there are no bits you’ve missed. The best way to apply nail polish is not to start too close to the cuticle. Start a bit further up the nail then ‘push’ polish gently towards the cuticle without it touching. Then pull one stroke up the centre, one up each side and finally ‘cap’ the nail by running the brush horizontally over the top
  • Wait a few seconds for it to even out perfectly, then put your hand under the LED lamp
  • Be sure not to get any product on your skin or cuticle. If you do get any polish on your skin, remove it with a cuticle stick dipped in SensatioNail™ Cleanser or Gel Nail Polish Remover BEFORE you put your hand under the lamp. This avoids polish setting on the skin which can cause lifting
I CAN’T FIT ALL FIVE FINGERS INTO THE LED LAMP AT THE SAME TIME. WHAT’S THE BEST WAY TO SET MY NAILS?

The easiest way is to apply SensatioNail™ Gel Polish to both your thumbs first and then set them together. Complete every step on your thumbs then you can then apply the gel polish to the four remaining nails on one hand. Then, once completed, do the other hand. When you set your nails, make sure you put your hand all the way inside the lamp and that your nails are flat so the LED light completely covers your fingertips.

WHY ARE MY NAILS STILL STICKY AFTER CURING UNDER THE LAMP?

That’s fine – they are supposed to be tacky after every coat to stick the layers together. Wiping with cleanser after the final coat will remove the stickiness.

WHY DOES SOME COLOUR COME OFF ON THE LINT-FREE WIPE WHEN I WIPE WITH THE CLEANSER?

This is normal. The colour forms part of the moisture layer that comes out of the polish when it is cured.

You will probably find this happens more with darker colours, but it will not remove all the polish from your nails.

HOW MANY LAYERS DO I NEED FOR BEST COVERAGE?

This will depend on the shade and personal preference.

Some colours cover fine in one coat and you may also want to use only one coat for a more sheer, natural look. Most shades need two coats and some people prefer three coats on lighter shades to get a more opaque finish.

To make pastels and bright colours clearer, use one coat of white polish first. You can also layer one colour over another for a really personalised look.

CAN I APPLY SENSATIONAIL™ WHILE I’M OUTSIDE?

No. You can’t use SensatioNail™ outside as exposure to sunlight will make the gel polish start to set. You need to apply it indoors. For the same reason, don’t apply it right next to an open window.

HOW CAN I REMOVE SENSATIONAIL™ MORE EASILY?

SensatioNail™ is very easy to remove and won’t harm your skin or nails. When you’re ready to remove it, start by buffing the shine off the surface of your nails using the grey side of the buffer. Also file the edges of your nails as you do when shaping them – this helps break the polish seal you made when capping the nail originally.

We recommend using the ‘wrapping method’ to remove the gel polish from your nails. Simply place a cotton ball soaked in SensatioNail™ Gel Nail Polish Remover on top of your fingernail and wrap the entire finger in aluminium foil. You can purchase SensatioNail™ Pre-made Foil Wraps for ease. Repeat the process for all your fingers and leave them wrapped up for 15-20 minutes. It’s easier to do one hand at a time. Heat helps, so wearing rubber gloves/oven gloves or wrapping in a towel can speed up the process. When you remove the wrapping, your gel polish should be mostly gone. Remove any remaining polish with the SensatioNail™ Remover Tool or a cuticle stick.

Alternatively you could try soaking your nails in SensatioNail™ Gel Nail Polish Remover for 15 minutes. For faster removal, put your bowl of acetone in a slightly bigger bowl of hot (not boiling) water. When you take your fingers out, gently scrape off the dissolved gel from the surface of the nail with the manicure stick or SensatioNail™ Remover Tool.

If any remaining polish feels very ‘stuck’, wrap or soak it for a further five minutes and try again.

WHAT ARE PEEL OFF NAIL SHIELDS FOR?

Watch the video to learn more about Peel Off Nail Shields or see below.

You apply these to clean, dry nails before you start your manicure:

  • Wash and dry hands thoroughly
  • Choose a nail shield slightly smaller than your natural nail
  • Peel it off the sheet and apply to your nail, smoothing it out with your finger or a cuticle stick. You can pull slightly to even out but don’t worry if it is not perfect – you have three to four layers of self-levelling gel to go over the top
  • File off the end of the strip by using the buffer in a downward motion
  • To remove any filing dust, you can wipe the edges of your nails with cleanser
  • Skip the usual primer and base coat step and move straight to colour. Apply two to three coats of your chosen shade, curing between each
  • Finish with a top coat, cure and cleanse as usual
  • To remove, soak hands in warm water for five minutes then use a cuticle stick to lift up the edge of the shield
  • Peel off slowly and discard
  • You can remove any remaining tacky residue with cleanser or by washing your hands
CAN I USE PEEL OFF NAIL SHIELDS FOR ANYTHING ELSE?

Yes, they can also be used:

  • Under normal nail polish
  • Under glitter nail polish to avoid scratching of the nail bed during removal
  • Under artificial nails – turn glue-on into peel-off
  • For nail repair – if you have a split low down on your nail apply a nail shield under polish to protect it until it grows out
HOW LONG WILL IT TAKE FOR MY GEL POLISH TO SOAK OFF?

It usually takes about 15-20 minutes to soak the gel polish off. If it takes longer, don’t worry. This usually means that:

  • The top shiny layer wasn’t buffed enough before you started soaking your nails. You need to buff your nails well for the SensatioNail™ Gel Nail Polish Remover to penetrate the gel polish and dissolve it
  • There was a slightly thicker layer of gel polish on your nails than normal, so it takes longer to soak off
  • Some people have drier nails and polish will adhere more.

If you find this, there are ways to flex the system to suit you:

  • Use Easy Off Base Coat
  • Use SensatioNail™ Peel Off Nail Shields
  • Only apply primer in an ’0’ shape around the edge of your nail, or skip it altogether
  • Use heat to speed up removal process. If using foil method, put your hands in a warm towel or oven gloves. For the soaking method, place your bowl of acetone in a bowl of hot (not boiling) water to heat it through
IS THERE A WAY I SHOULD CARE FOR MY HANDS AND NAILS AFTER USING SENSATIONAIL™ GEL POLISH?

SensatioNail™ Gel Polish removal should be non-damaging, however acetone removers can be drying and it is important that you rehydrate your nails.

After removal, apply SensatioNail™ Cuticle Oil to the nails and cuticles and rub in.

Before next application, wash your hands and nails with a nylon nail brush to remove all the nail polish remover and cuticle oil from your hands and nails and dry nails thoroughly.

Re-apply SensatioNail™ Gel Polish.

Rehydrate your nails again with SensatioNail™ Cuticle Oil and apply lotion to your hands only after the manicure is finished.

THE LED LAMP

WHAT’S THE DIFFERENCE BETWEEN LED AND UV LAMPS?

LED lamps use technology that’s similar but more efficient than UV lamps.

LED nail curing lamps set gel polish in under half the time of UV lamps. They don’t generate heat or emit the same UVAs or UVBs, and you don’t need to replace the bulbs like you do with UV lamps.

IS IT OK TO LOOK INTO THE LED LAMP WHEN IT’S ON?

You should never look directly into any light as it could damage your eyes.

PRODUCT SAFETY

WILL SENSATIONAIL™ HARM MY NAILS?

No. The only way you could damage your nails is if you buff them too hard, either before you apply the gel polish, or when you’re removing it.

IS SOAKING MY NAILS IN ACETONE SAFE?

Yes. Other than slightly drying your fingers, soaking your nails in SensatioNail™ Gel Nail Polish Remover/acetone in moderation is perfectly safe. The acetone can’t be absorbed into your system. If you find your fingers becoming dry when you remove the gel polish you could try applying petroleum jelly to your fingertips and cuticles before you soak them.

TROUBLESHOOTING

WHY WON’T MY GEL POLISH STAY ON THE SIDES AND TIPS OF MY NAILS AFTER I APPLY IT?

SensatioNail™ is self-levelling so can pull away from the edges during the levelling process. This is what we call ‘slippage’ of the colour in the moisture layer after the gel base coat is set. Firstly, try using the brush to ‘push’ the colour towards the edge. If the colour is still slipping, use a dry lint-free pad to take off the moisture layer after setting the Gel Base & Top Coat.

WHY IS MY GEL POLISH HARD IN THE BOTTLE?

SensatioNail™ is light sensitive. If the product is left near a window or under a light it may dry in the bottle over time. The same can apply to polish on the brush – make sure it is out of view of the lamp when you are curing your nails. The best place to keep your gel polish is in a dark place at room temperature. Unlike some other nail polishes, you should never put SensatioNail™ in the fridge.

WHY WON’T MY GEL POLISH SET PROPERLY?

Gel polish sets with a sticky layer, and sometimes this can make it look like the gel hasn’t set.

If you think your gel polish hasn’t set, you can check by wiping off the sticky layer with the gel cleanser. If the gel underneath is hard, you can simply carry on with the rest of your application. If the gel hasn’t set, it will wipe off. If this happens you’ll need to reapply the gel polish before setting it. Make sure your PRO 3060 LED Lamp is on before you put your fingertips under the light.

COULD MY SENSATIONAIL™ GEL POLISH PEEL OFF?

Your gel polish won’t peel off if you make sure you prepare your nails well before you apply it. Here are a few tips for making sure your SensatioNail™ Gel Polish lasts as long as possible:

  • Use SensatioNail™ Gel Cleanser to cleanse your nails, not SensatioNail™ Gel Nail Polish Remover, acetone or alcohol
  • Wash your hands and nails after you remove your usual nail polish
  • File your nails and push your cuticles back, then make sure you buff the whole nail on each finger (be careful not to over buff as this could damage your nails)
  • Get rid of any dust and cleanse your nails with SensatioNail™ Nail Cleanser on a lint free wipe before you apply the gel polish
  • Do not use a hand cream before your manicure
  • Avoid prolonged periods in hot water immediately after completing a manicure (have your bath and wash the dishes beforehand!)
WILL MY SENSATIONAIL™ GEL POLISH CHIP?

SensatioNail™ Gel Polish is hard wearing and flexible and shouldn’t chip until your manicure is over two weeks old. If it chips before then, see ‘Can I make my Express polish last longer?’ above for some application tips.

WHY DOESN’T MY GEL POLISH HAVE A SHINY FINISH?

Your gel polish should set with a mirror-like shine. If it doesn’t, it could mean one of three things:

  • Your LED lamp wasn’t on
  • You didn’t leave your nails under the lamp for long enough
  • The inside reflector surface of the LED lamp needs cleaning
WHAT SHOULD I DO IF MY GEL BRUSH HARDENS?

If you soak your brush in SensatioNail™ Gel Nail Polish Remover, this will get rid of the hardened gel.

WHY ARE MY FRENCH TIP STICKERS BREAKING?

The French tips are not stickers. They are a very thin layer of actual polish to give a beautiful seamless finish to your French manicure.

However, this means they are fragile and great care should be taken when applying:

  • Follow the usual SensatioNail™ steps through until base coat has been cured
  • Very carefully, peel one of the French tips from the backing and place on the nail
  • Gently press down and then lightly file in a downward direction to remove the excess
  • Continue with polish steps as usual, making sure at least two coats of polish go over the tips and cap the edges
  • As an alternative method or as an addition for extra staying power, use SensatioNail™ White Lily Gel Polish on the tips
WHY IS THE POLISH COLOUR IN THE BOTTLE NOT EXACTLY THE SAME AS THE COLOUR ON THE BOX/WEBSITE IMAGE?

As SensatioNail™ is light cured, we cannot put it in a clear bottle. Every effort is made to ensure that all our product imagery is as accurate as possible. Due to box printing limitations and colour/resolution settings on electronic devices, the colours can differ slightly from the physical product.

Check out the albums on our Facebook page for fan photos and pictures of all the colours on nail sticks. Instagram and Pinterest are great for seeing the colours on people’s hands too.

WHY DOES MY POLISH CHANGE COLOUR SOMETIMES AFTER A FEW DAYS?

UV light can fade nail polish, so if you spend a lot of time in the sun this can happen. Bright orange and pink shades are usually most affected.

Another culprit is DEET. This is found in many sun creams, after sun products and insect repellents. Avoid products containing this or make sure you wash your hands and nails very thoroughly after as it can give a patchy effect.

CAN I MIX SENSATIONAIL™ COLOURS TOGETHER?

Yes, you can create your own bespoke shades by putting a couple of drops of different colours on a piece of foil and mixing together before applying. The polish will not dry until you cure it. For the same reason, you can ‘marble’ colours together on your nails – put some blobs of different colour on and then ‘swirl’ together with the pointed end of the manicure stick.

CAN I USE NORMAL NAIL POLISH ON TOP OF SENSATIONAIL™?

If you want a different colour for a night out, paint over your SensatioNail™ with normal nail polish. If you then remove using acetone-free remover, your SensatioNail™ manicure will still be perfect underneath.

CAN I ALSO USE SENSATIONAIL™ FOR PEDICURES?

Yes – it lasts even longer on toes, as your toenails don’t grow as fast as your fingernails and tend to be more protected.

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