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When will an item be back in stock?
We can't give specific dates about when individual items will be back in stock.
We do receive regular deliveries and most items are usually back in stock within two weeks. Please keep checking on the site, once the item is available to 'add' to your basket then the item is back in stock.
If the item was saved in your basket and is now out of stock it will be removed and you'll see a message to let you know. If any items become out of stock as you are placing your order the item will be removed and you'll be returned to your basket.
For items marked 'Sold out' we will not be receiving any further stock.
I haven't received all of my order
Where is my refund?
We'll email you when we process your return and you can also check your returns history in the 'My Account' section. If you've asked for a refund we'll credit the method of payment on the order. Please allow up to 14 days for this credit to appear on your account.
How do I return an item bought from Boots.ie?
Option 1: Return to your local store
Just take the item and the paperwork from your order in to store and we'll refund back to the original payment method.
Option 2: Return free by post
Complete the paperwork from your order. Package your item(s) safely with the completed paperwork and attached the prepaid returns label. Take the package to the Post Office and ask for proof of postage.
Please allow up to 14 days for the credit to appear in your account.
If you need another copy of the returns note please click here.
Can I amend or cancel my order?
Once your order has been placed we can't cancel it or make any changes.
If you have received your order please see our returns process on your paperwork.
Having trouble registering your Advantage Card?
If you're having trouble registering your Advantage Card please check the points shown below:
I want to change my password
To change your password follow the steps below:
Copyright © The Boots Company PLC. All rights reserved. Boots.ie is a trading name of Boots Retail (Ireland) Limited. Registered office: Unit 2F, Block 71A, Parkwest Business Park, Nangor Road, Dublin 12, Ireland. Registered in Ireland: company number 363449. Registered VAT number IE6383449Q.