Information & Advice
If you're having difficulty adding your Boots Advantage Card to your boots.ie account, this could mean that there is no date of birth included in your Boots Advantage Card account details. Please call our boots.ie team on 1 890 200 008. If you have any other queries relating to your Boots Advantage Card, please contact us via our online form or call the Boots Advantage Card team on 1 890 200 085.Top of page
You can easily change your personal details by visiting the My personal details in your Boots Advantage Card account.
If you have a replacement Boots Advantage Card, your account should automatically be updated.
If it is more than three weeks since you applied, please call the Boots Advantage Card team on 1 890 200 085*.
All of your points should have been credited to your account. If you do not think this has happened, please call Customer Care on 1 890 200 085*
You must destroy your temporary card as soon as you have received your permanent card in the post.
ROI Boots Advantage Cards cannot be used in the Boots stores in the UK or at boots.com.
Unfortunately, you can't register your temporary Boots Advantage Card with your boots.ie account, you have to register your permanent card,once it arrives. However, you can still collect points online by entering your temporary Boots Advantage Card number at the checkout. Your temporary Boots Advantage Card number is on the back of the card.
There's an Boots Advantage Card points statement at the bottom of your till receipt, which will tell you how many points you have collected with each purchase and what they're worth to spend on products in store. Or, you can ask any Boots colleague in store, they will be more than happy to help.
To check your points online, you'll need to sign up to boots.ie and register your Boots Advantage Card to your account. You can then check your balance via 'My account.'
You can spend your points any time on almost anything in store and get that wonderful 'I've paid with my points' feeling. When you get to the till, just hand over your Boots Advantage Card and let the cashier know you would like to pay with points. You'll need the full amount of points for the product you choose. For example 199 points will pay for a product priced at €1.99. The total price in points will then be taken from your Boots Advantage Card.
You can spend your points at boots.ie by selecting whether to pay for a product with points or €s when viewing products in your basket.
If you would like to buy a range of products from boots.ie but only have enough points to cover the cost of one of the items, you can do the following:
To spend points on boots.ie you must first register your Boots Advantage Card. You must have enough points on your Boots Advantage Card account to cover the cost of the products you wish to purchase. You will need a permanent Boots Advantage Card to be able to spend your points, to sign-up for a permanent Boots Advantage Card go to Sign up now.
Yes, if you are taking an item back into store, please ensure you bring the Boots Advantage Card which was used in the transaction with you so the points can be credited back onto the account. Our usual refund policy applies for the item.
To sign up for extra benefits, you will need to register with boots.ie and sign up for, or register your Boots Advantage Card. During your Boots Advantage Card application, you'll get the chance to sign up to Parenting Club or More Treats for Over 60s (for customers aged 60 or over).
If you already have a boots.ie account and a Boots Advantage Card, you will need to log-in to your account and click the Parenting Club or More Treats for Over 60s links.
More Treats for Over 60s can only be taken advantage of in store and you cannot currently collect or spend extra points online.
Please call the Boots Advantage Card team on 1 890 200 085* who will be happy to help you sign up to any extra benefits that you are eligible for.
It can take four to six weeks for you to initially receive your More Treats for Over 60s welcome email. If it has been longer than six weeks, please contact our customer care helpline on 1 890 200 085*.
Unfortunately, the More Treats for Over 60s extra benefits are not currently available when shopping online.
It can take two weeks for you to initially receive your welcome email from Boots Parenting Club. If it has been longer than two weeks, please contact Customer Care on 1 890 200 085.*
When you receive your welcome email you will be informed that you are now able to receive 10 points per €1 on baby products in store. If you have received this email, and are still not receiving your points, please call Customer Care on 1 890 200 085* and they will be able to assist you.
Please make sure you have registered your details correctly online and your account recognises you as a member of Boots Parenting Club. If your account details are correct, please call Customer Care on 1 890 200 085* and they will be able to assist you.
We only share your details with companies in the Alliance Boots group and businesses that process Boots Advantage Card information on our behalf, for example to produce your Boots Advantage Card and print our mailings. We will analyse your purchase history to provide you with relevant and personalised offers, information and advice, in helping you to choose products that are right for you.
If you register your email address we may contact you by email, you can do this by registering online or by calling customer care on 1 890 200 085*.
Copyright © The Boots Company PLC. All rights reserved. Boots.ie is a trading name of Boots Retail (Ireland) Limited. Registered office: Unit 2F, Block 71A, Parkwest Business Park, Nangor Road, Dublin 12, Ireland. Registered in Ireland: company number 363449. Registered VAT number IE6383449Q.